{"product_id":"difficult-conversations-by-sheila-heen-douglas-stone","title":"DIFFICULT CONVERSATIONS by Sheila Heen , Douglas Stone","description":"\u003ch2 data-start=\"237\" data-end=\"274\"\u003e📘💬 \u003cstrong data-start=\"245\" data-end=\"272\"\u003eDifficult Conversations\u003c\/strong\u003e\n\u003c\/h2\u003e\n\u003ch3 data-start=\"275\" data-end=\"318\"\u003e🔎 \u003cem data-start=\"282\" data-end=\"316\"\u003eHow to Discuss What Matters Most\u003c\/em\u003e\n\u003c\/h3\u003e\n\u003cp data-start=\"319\" data-end=\"410\"\u003e\u003cstrong data-start=\"319\" data-end=\"367\"\u003eBy Douglas Stone, Bruce Patton \u0026amp; Sheila Heen\u003c\/strong\u003e\u003cbr data-start=\"367\" data-end=\"370\"\u003e\u003cem data-start=\"370\" data-end=\"410\"\u003e(From the Harvard Negotiation Project)\u003c\/em\u003e\u003c\/p\u003e\n\u003chr data-start=\"412\" data-end=\"415\"\u003e\n\u003cp data-start=\"417\" data-end=\"745\"\u003e💥 We’ve all been there—moments when we need to speak up, but the stakes feel too high, the emotions too raw, and the words just too difficult to say. Whether it’s addressing a barking dog with a neighbor 🐶, discussing tensions at work 💼, or navigating personal conflicts at home 💔, we often avoid what most needs to be said.\u003c\/p\u003e\n\u003cp data-start=\"747\" data-end=\"1040\"\u003e📖 \u003cem data-start=\"750\" data-end=\"775\"\u003eDifficult Conversations\u003c\/em\u003e offers a \u003cstrong data-start=\"785\" data-end=\"809\"\u003egroundbreaking guide\u003c\/strong\u003e to tackling life’s toughest talks—with \u003cstrong data-start=\"849\" data-end=\"883\"\u003egrace, clarity, and confidence\u003c\/strong\u003e. Created by the \u003cstrong data-start=\"900\" data-end=\"931\"\u003eHarvard Negotiation Project\u003c\/strong\u003e, this book gives you the tools to approach hard conversations \u003cstrong data-start=\"994\" data-end=\"1039\"\u003ewithout fear, blame, or emotional fallout\u003c\/strong\u003e.\u003c\/p\u003e\n\u003chr data-start=\"1042\" data-end=\"1045\"\u003e\n\u003ch3 data-start=\"1047\" data-end=\"1077\"\u003e🌟 \u003cstrong data-start=\"1054\" data-end=\"1075\"\u003eWhat You’ll Learn\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp data-start=\"1079\" data-end=\"1588\"\u003e🧩 \u003cstrong data-start=\"1082\" data-end=\"1117\"\u003eUnderstand the hidden structure\u003c\/strong\u003e behind every difficult conversation—what’s said, what’s felt, and what’s really going on underneath.\u003cbr data-start=\"1218\" data-end=\"1221\"\u003e🗣️ \u003cstrong data-start=\"1225\" data-end=\"1278\"\u003eStart the conversation without sounding defensive\u003c\/strong\u003e or aggressive.\u003cbr data-start=\"1293\" data-end=\"1296\"\u003e🧠 \u003cstrong data-start=\"1299\" data-end=\"1356\"\u003eRecognize how identity, emotion, and misunderstanding\u003c\/strong\u003e can fuel conflict—and learn to defuse it.\u003cbr data-start=\"1398\" data-end=\"1401\"\u003e🤝 \u003cstrong data-start=\"1404\" data-end=\"1434\"\u003eBalance truth with empathy\u003c\/strong\u003e, and learn how to disagree while maintaining respect and connection.\u003cbr data-start=\"1503\" data-end=\"1506\"\u003e🧘♀️ \u003cstrong data-start=\"1512\" data-end=\"1534\"\u003eLet go when needed\u003c\/strong\u003e—some conflicts aren't meant to be won but released.\u003c\/p\u003e\n\u003chr data-start=\"1590\" data-end=\"1593\"\u003e\n\u003ch3 data-start=\"1595\" data-end=\"1629\"\u003e🔍 \u003cstrong data-start=\"1602\" data-end=\"1627\"\u003eWhy This Book Matters\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp data-start=\"1631\" data-end=\"1976\"\u003e✅ Helps both individuals \u0026amp; business professionals improve communication 🗂️💬\u003cbr data-start=\"1708\" data-end=\"1711\"\u003e✅ Offers a \u003cstrong data-start=\"1722\" data-end=\"1750\"\u003epractical, proven method\u003c\/strong\u003e to navigate high-stakes discussions\u003cbr data-start=\"1786\" data-end=\"1789\"\u003e✅ Encourages emotional intelligence, deeper listening, and real resolution\u003cbr data-start=\"1863\" data-end=\"1866\"\u003e✅ Shows how \u003cstrong data-start=\"1878\" data-end=\"1962\"\u003ehealthy relationships don’t avoid hard topics—they embrace and grow through them\u003c\/strong\u003e 🌱🫱🏽🫲🏻\u003c\/p\u003e\n\u003cp data-start=\"1978\" data-end=\"2133\"\u003eWhether you're facing a crisis in your job, relationship, or just tired of unspoken tension, \u003cem data-start=\"2071\" data-end=\"2096\"\u003eDifficult Conversations\u003c\/em\u003e will help you step up—not step back.\u003c\/p\u003e\n\u003chr data-start=\"2135\" data-end=\"2138\"\u003e\n\u003cblockquote data-start=\"2140\" data-end=\"2219\"\u003e\n\u003cp data-start=\"2142\" data-end=\"2219\"\u003e\u003cem data-start=\"2142\" data-end=\"2217\"\u003e\"A conversation is not a battle to be won. It’s a path to understanding.\"\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003cp data-start=\"2221\" data-end=\"2343\"\u003e🧭 This book will help you speak clearly, listen openly, and resolve conflict without losing yourself—or the relationship.\u003c\/p\u003e\n\u003chr data-start=\"2345\" data-end=\"2348\"\u003e\n\u003ch3 data-start=\"2350\" data-end=\"2395\"\u003e📦 \u003cstrong data-start=\"2357\" data-end=\"2393\"\u003eSpecial Features of This Edition\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp data-start=\"2397\" data-end=\"2579\"\u003e📌 Published by Portfolio in 2011 (re-issue edition)\u003cbr data-start=\"2449\" data-end=\"2452\"\u003e📌 Includes real-life examples and exercises for practice ✍️\u003cbr data-start=\"2512\" data-end=\"2515\"\u003e📌 Suitable for personal, professional, and organizational use\u003c\/p\u003e\n\u003chr data-start=\"2581\" data-end=\"2584\"\u003e\n\u003ch3 data-start=\"2586\" data-end=\"2631\"\u003e🛍️ \u003cstrong data-start=\"2594\" data-end=\"2629\"\u003eNow Available on Best Hex Ever!\u003c\/strong\u003e\n\u003c\/h3\u003e\n\u003cp data-start=\"2633\" data-end=\"2768\"\u003eAdd this timeless classic to your shelf today and begin transforming the way you communicate—\u003cstrong data-start=\"2726\" data-end=\"2767\"\u003eat home, at work, and within yourself\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp data-start=\"2770\" data-end=\"2848\"\u003e💡 \u003cem data-start=\"2773\" data-end=\"2840\"\u003eBecause avoiding tough conversations costs more than having them.\u003c\/em\u003e 💬❤️🩹\u003c\/p\u003e","brand":"Bindass Books","offers":[{"title":"Paperback","offer_id":50651573158190,"sku":"7313","price":499.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0845\/8852\/7918\/files\/71Khau9RRXL._SL1500.jpg?v=1751561223","url":"https:\/\/bindassbooks.in\/products\/difficult-conversations-by-sheila-heen-douglas-stone","provider":"Bindass Books","version":"1.0","type":"link"}